East Rochester Auto Repair

830  reviews
Working Hours:Mon - Fri: 8:00 AM - 5:00 PM
Give us a call:(585) 673-7788
5

the work was completed much sooner than anticipated and everyone involved was very professional...waiting area clean and pleasant.

5

I recommend coming here for all automotive services. They’re very detailed and specific with their diagnostics. They make it easy to understand and offer a variety of payment options so you can do what works best for you. They informed me promptly when my car was ready and everyone in the office was very friendly and accommodating. I had even come in on a time crunch (3 days before a roadtrip) and they had my car ready to go in less than 2 days! I’ve never had good experiences with mechanics and it was comforting to see the pictures of what was wrong with my vehicle and how they’d fix it. I can’t thank them enough for their assistance and I’m so glad I found a mechanic I can trust!

Thank you so much, Yesenia, for your amazing feedback! We're thrilled to hear that you had a positive experience at our shop. Our team takes pride in providing detailed diagnostics and making sure you understand what's happening with your vehicle. We're glad that we could accommodate your time crunch and get you back on the road quickly. It's wonderful to know that we've earned your trust, and we look forward to serving you again in the future!

- Pat's Automotive
5

Thank you Edward for the 5-star rating! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Were here for all your Automotive Repairs or Service

- Pat's Automotive
5

Thank you for the fantastic 5-star rating, Janeane! Your satisfaction is our top priority, and we're always here to provide the best automotive service possible. If you have any further questions or need any assistance, please don't hesitate to reach out. Enjoy your summer

- Pat's Automotive
5

Great folks to work with and trustworthy.

Thank you for your kind words, Paul! We're grateful for amazing customers like you. Your satisfaction is always our top priority, and we're thrilled to hear that you had a positive experience working with us. We look forward to serving you and your vehicle again soon!

- Pat's Automotive
5

Thank you, Raymond, for the awesome review! If you have any more feedback or need further assistance, please don't hesitate to reach out. Enjoy your summer!

- Pat's Automotive
5

Problem was diagnosed very timely and a quote was discussed on the phone. Quality of work is very good.

Thank you, Dave, for taking the time to share your positive experience with us! It's great to hear that our team provided you with a timely diagnosis and a clear quote. We take pride in delivering high-quality work and aim to exceed our customers' expectations. If you have any further questions or need any assistance, please don't hesitate to contact us.

- Pat's Automotive
5

Great job!

Thank you for the 5-star review, Chuck! We are thrilled to hear that you had a great experience with us! Your satisfaction is our top priority here at [Company Name], and we look forward to serving you again in the future for all your Automotive needs!

- Pat's Automotive
5

I have been with Pat’s Radiator and Automotive since October 2023. I have a 2012 Honda Pilot that runs like a charm thanks to Pat’s. Everyone there is very friendly and very thorough. Once the vehicle is diagnosed, Pat’s will send an itemized list of what needs to be taken care of now and also what should be done in the future. They are more than happy to review the list and answer any questions. A complete price list is provided so there are no surprises. Thanks to everyone at Pat’s for their professionalism and courtesy.

Thank you, Jean! We're thrilled to have you as a valued customer. It's fantastic to hear about your positive experiences with our team here at Pat's Radiator and Automotive. We strive to provide top-notch service and transparency, and we're delighted that we've met your expectations. If you have any further questions or need any assistance, please don't hesitate to reach out. Thanks again for your kind words!

- Pat's Automotive
5

The people at Pat's were Great!! We were from out of town and they were awsome to take care of our old car that had a check engine light on with a few other issues. They took care of everything and were very nice and easy going to deal with. I would highly recommend them.

Hey Tom, thanks for the 5-star rating! It's awesome to hear that you had a great experience with us at Pat's. Providing excellent service to out-of-town visitors is what we strive for, and we're glad we could take care of your car. We appreciate the recommendation, and we hope to see you again next time you're in town!

- Pat's Automotive
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