East Rochester Auto Repair

Very professional very good service would recommend it to anybody treat you like family

I've had my vehicles serviced at this shop many times. Scotty and his team are everything you could ask for in a local garage- they're 100% honest and fair. You'll never feel hoodwinked here. They won't recommend work that isn't really needed, they'll advise you when an issue can (or shouldn't) be put off and they'll work with you to help you out however they can. Scotty is just a really decent, pleasant (and always very busy) guy. HIGHLY RECOMMENDED!

Communication all the way around is outstanding, Scott’s attention to detail and overall explanations of things they needed to do was great, everyone is friendly and inviting.

I was traveling and needed services quickly. They were so kind in getting us seen and making sure we were safe to continue traveling. Fast AND thorough. Gave me great suggestions and plenty of economical options. Trustworthy business and wonderful people! I will be back!!

I had a repair I needed in short order and they got me in right away. Communication was fantastic as they give you a text and a call with a detailed report calling out any issues and contact you as soon as the vehicle is ready. Great workmanship and got me in and on my way quickly! I’ll be back for sure!

A lot of reviews for car shops in the area seem to be when things go perfectly smoothly. This shop more than earns the great rep they have, friendly staff, good service, transparent, and when things when inevitable issues do happen I can attest they work with you to make things right. Couldn't this place recommend more, 5/5

Great service. I have been trusting them for years with my vehicles and have not been disappointed once.

Pats has alway been courteous and thorough to me as a long time customer and I know I’m going to get professional service from the first phone call until after I drive my car from the shop. I strongly suggest Pats for your automotive needs.