5

Took my 2018 Mercedes C300 to Pats. It was a complicated fix to be able to pass inspection. They fixed it in a timely manner and it now runs better than before and passed inspection. Scott and Jane and the entire staff were professional and honest and so easy to work with. My new garage for all my vehicles!!! Thanks Pats!!!

3

Scott is very good at customer service and also as a Mechanic, That being said ,if your going there for one specific thing ,get ready to Incur many add-ons to there to do list which causes the bill to inflate greatly,you have to know,get the essential things only.i had to keep the car longer then I wanted to at the shop.

Thank you Richard for the review we appreciate your feedback. In order to give 100% customer satisfaction we do a very thorough digital inspection so every customer can see the health of their vehicle, safety, concerns, and factory schedule maintenance. This helps keep the customer informed to keep factory warranty valid and/or any after market warranties. We provide customers with the whole picture so they can decided what they would like to do now and in the future. Unfortunately, since covid parts availability has been tough to have all cars turned around in one day and that's why we provide loaner vehicles to help solve that problem.

- Pat's Automotive
5

They got my car in and out without prior appointment.

5

They were knowledgeable, thorough and good communicators who went out of their way to help!

5

I took in my Kia, and they fixed the problem when other places could not. Very friendly as well. Thank you!!

5

Super helpful and worked quickly. Everyone was also very friendly and positive.

5

Very fair pricing. The absolute best customer service of any shop around. They are there to help and are genuinely good people.

5

I take my vehicle to Pat's for routine maintenance and every need because they are trustworthy and lean over backward to serve their customers.

4

The experience was all good as usual

5

The entire staff was wonderful. They do a very comprehensive exam of the vehicle and send you pictures with a report. I will be back.