East Rochester Auto Repair

These guys have quality work. I know where I'm bringing my vehicle back to for repairs. Thanks Pats!!

I have been taking my car to Pats for the last few years and have always had a great experience. They are honest, down to Earth, and family oriented. As a woman who doesn’t know much about cars I’ve always felt hesitant about repairs since I could easily be over charged, but that has never happened to me here. I’m always kept informed about what they are doing/thinking the problem is. I dropped my car off there last night since it wouldn’t start, and got a call at 830am requesting I bring my original key to them since they had my spare (they wanted to check the fob battery). I live close so I offered to walk it to them since I have no vehicle currently, and he remembered that I am 38 weeks pregnant and said “absolutely not, I will come get it from you”. Caring about your customers that much is so rare. If I could give them 10 stars I would. Hands down the best place you could take your vehicle!!

Absolutely awesome! Very honest. Explains in detail necessary work to be done. Never pushy and affordable. Reliable TOP NOTCH ALL THE WAY AROUND.

I was very pleased with their expertise and a job was done well. Thank you to the manager for a great job! Will definitely be back again for service!

Pats is the best, always. That’s why we’ve been coming for the last decade

Always reliable, works on what needs to get done. Friendly staff and very knowledgeable about cars.

They are always super helpful and friendly and will try to work with your schedule the best that they can. Been bringing my cars there for over 10 years now and I wont go anywhere else. Even when I move out of town, i will still bring it there cause i trust them 100% not to screw me over like other mechanics that tried.