East Rochester Auto Repair

Winifred said the service and their personnel are very good. He appreciates the mechanic's attention to his vehicle when he takes it in for service.

Francis said he was very happy with the business.

Andy said this business got him in, and inspected and took care of his vehicle. They were pleasant to work with. He has been going to them for years.

Donald said he has been using this business for 20 years and he always gets good service. Everything works out fine and they know him and his vehicle.

there are not enough words to describe the service, the prices, the mechanics, the owners..if your review went to 20 stars, that's what i'd give them

Another good experience w/ Scott & Pierce

I found Pat's by necessity a few years ago when I needed to find the closest place to my college. I had only ever been to one mechanic since I had been driving and was nervous but I was treated extraordinarily well. I visited once or twice more before this time and I didn't hesitate who to call when my car acted up. It turned out to be a whole lot more expensive that I was anticipating but Scotty was sure to explain everything to me and was patient with my questions. In the end, they were able to save me a whole bundle of money that they didn't have to based on the estimated cost. I never felt swindled or unsure that I would receive the best treatment. In fact, friends will say they don't trust small shops because they don't have set rates. I feel the opposite - the 'dirtier' the office - the more they are working for me and not their own personal gain. I have already sung their praise at work and will continue to do so. I always feel like a valued customer there rather than a number or a bill.

A continuing long term relationship with the gormns

Recommended to me many years ago and I've been going there since.

Dick said this business provided good service. They had good prices.