I went to Pat's to get a second opinion on a break issue. I'd read some of the testimonials and wanted to see for myself. I was so pleased with the time and effort they spent with me, that I decided to have them do the service. My brakes have not worked as well they do now, in several years, even after a complete brake job at the dealers a couple of years ago. Scott and his people care about the quality of their work, and it shows.