East Rochester Auto Repair

Communication all the way around is outstanding, Scott’s attention to detail and overall explanations of things they needed to do was great, everyone is friendly and inviting.

I was traveling and needed services quickly. They were so kind in getting us seen and making sure we were safe to continue traveling. Fast AND thorough. Gave me great suggestions and plenty of economical options. Trustworthy business and wonderful people! I will be back!!

I had a repair I needed in short order and they got me in right away. Communication was fantastic as they give you a text and a call with a detailed report calling out any issues and contact you as soon as the vehicle is ready. Great workmanship and got me in and on my way quickly! I’ll be back for sure!

A lot of reviews for car shops in the area seem to be when things go perfectly smoothly. This shop more than earns the great rep they have, friendly staff, good service, transparent, and when things when inevitable issues do happen I can attest they work with you to make things right. Couldn't this place recommend more, 5/5

Great service. I have been trusting them for years with my vehicles and have not been disappointed once.

Pats has alway been courteous and thorough to me as a long time customer and I know I’m going to get professional service from the first phone call until after I drive my car from the shop. I strongly suggest Pats for your automotive needs.

I had new breaks and tires put to stop the shaking and vibration, abs it turned out to be the transmission! So I wasted $2300 !